Does PDF Exporter work on Confluence Server or Data Center?
No. PDF Exporter for Confluence is a Confluence Cloud app only. It is built on Atlassian Forge and requires Confluence Cloud.
How do I open the exporter?
Click the ··· (More actions) menu on any Confluence page and select Export to PDF. You can also access it from Apps in the global navigation.
Is there a limit on how many pages I can export at once?
There is no fixed page count limit. Very large exports (hundreds of pages with many images) may take longer due to Confluence API rate limits and content fetching time.
Where is my exported file saved?
Exports are downloaded directly to your browser's default download location. The app does not store your exported PDFs — generation happens on-demand and the file goes straight to your device.
What templates are available by default?
Three templates are seeded on install: Default (clean with page numbers), Report (cover page + TOC + section breaks), and Minimal (content only, no chrome).
Can I create my own templates?
Yes, but only admins can create templates. Admins access template management from Confluence Settings → PDF Exporter. Custom templates are then available to all users.
Can I duplicate a template?
Not directly — there is no duplicate button. To create a similar template, create a new one and configure it with the same settings manually.
What happens if a template is archived?
Archived templates are hidden from the user-facing template dropdown. They remain saved and can be restored by an admin at any time. Archiving is non-destructive.
Why don't some images appear in my PDF?
Images embedded via external URLs (not hosted on Atlassian) may fail to load if those external servers block requests or require authentication. Images uploaded as Confluence attachments always export correctly.
Can I export private or restricted pages?
You can only export pages you have permission to view. The exporter uses your Confluence session — pages you cannot access will not appear in the page tree and cannot be exported.
Does the PDF preserve internal Confluence links?
Internal links in page content are preserved as-is in the PDF text, but they will not function as interactive hyperlinks to other Confluence pages in most PDF viewers. External links (http/https) are preserved as clickable links.
What order are pages exported in for multi-page exports?
Pages are exported in the order they appear in the Confluence page hierarchy. The parent page appears first, followed by children in their configured order.
Can I use my company logo on the cover page?
Yes. When configuring a template, enable the cover page, then upload a logo image (PNG, JPG, or SVG). The logo will appear on every export that uses that template.
Can I change the accent color per export, or only per template?
Per template only. The accent color is a template setting. To use different colors, create separate templates with the desired colors.
Why does my watermark look too prominent?
The default watermark opacity is 0.15. If it looks too strong, reduce the opacity in the template settings. Values between 0.08 and 0.12 are typically subtler.
What happens when the trial expires?
Users will see a license error when attempting to open the PDF Exporter. An admin must renew or purchase a license from Confluence Settings → Manage apps.
Can I restrict which users can export PDFs?
There is no per-user restriction on export access. Any user who can view a Confluence page can export it. Template management is restricted to site admins only.
How do I report a bug or request a feature?
Contact us through the support portal or raise an issue on our Atlassian Marketplace listing page.
