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Quick Start Guide

Get up and running with Charts - Reports and Graphs for Jira Dashboard in just a few minutes!

Prerequisites

  • Jira Cloud instance with admin permissions
  • Charts app installed from the Atlassian Marketplace
  • At least one project with issues to visualize

Step 1: Access the Charts App

From Jira Dashboard

  1. Navigate to your Jira dashboard
  2. Click the Edit button in the top-right corner
  3. Click Add gadget
  4. Search for "Charts - Reports and Graphs"
  5. Click Add on the Charts gadget
  6. Position the gadget where you want it on your dashboard

Step 2: Configure Your First Chart

Select Data Source

  1. In the chart configuration panel, click Data Source
  2. Choose one or more projects to include
  3. Optionally, filter by:
    • Specific fields: Select custom or system fields
    • Labels: Include only issues with certain labels
    • JQL Query: Use advanced JQL for precise filtering

Choose Chart Type

Select your preferred visualization:

  • Bar Chart: Best for comparing quantities across categories
  • Line Chart: Ideal for showing trends over time
  • Pie Chart: Perfect for showing proportions
  • Area Chart: Great for cumulative data over time
  • Scatter Chart: Useful for correlation analysis
  • Table View: Detailed data in tabular format

Step 3: Group and Analyze Your Data

Grouping Options

Group your data by:

  • Status: See issue distribution across workflow states
  • Assignee: Track team member workload
  • Issue Type: Analyze issue type distribution
  • Project: Compare across multiple projects
  • Labels: Group by custom labels
  • Priority: Understand issue urgency distribution

Analysis Mode

Choose your analysis approach:

  • Project Comparison: Compare metrics across different projects
  • Data Aggregation: Combine data for overall insights
  • Time-based Analysis: Track changes over time periods

Step 4: Customize Your Chart

Visual Customization

  1. Branding:

    • Upload your company logo
    • Add a custom chart title
    • Include descriptive subtitle
  2. Colors:

    • Choose from preset color schemes
    • Create custom color palettes
    • Adjust opacity for better visibility
  3. Layout:

    • Show/hide axis labels
    • Adjust legend position
    • Enable/disable gridlines
    • Set min/max values for axes

Interactive Features

Enable interactive elements:

  • Hover tooltips: Show detailed information on hover
  • Click-through: Navigate to issue details on click
  • Auto-refresh: Keep data current with automatic updates

Step 5: Save and Share

  1. Click Save to preserve your configuration
  2. Give your chart a meaningful name
  3. Optionally, add to favorites for quick access
  4. Share the dashboard with your team

Example: Creating a Sprint Progress Chart

Let's create a chart showing sprint progress:

  1. Data Source: Select your active sprint's project
  2. Chart Type: Choose "Bar Chart"
  3. Group By: Select "Status"
  4. Filter: Add JQL Sprint in openSprints()
  5. Customize:
    • Title: "Current Sprint Progress"
    • Colors: Green for Done, Yellow for In Progress, Red for To Do
  6. Save: Name it "Sprint Progress Tracker"

Tips for Success

Best Practices

  • Start Simple: Begin with basic charts and gradually add complexity
  • Use Meaningful Titles: Make charts self-explanatory
  • Choose Appropriate Chart Types: Match visualization to your data story
  • Regular Updates: Schedule periodic reviews of your charts
  • Test Filters: Verify your JQL queries return expected results

Common Use Cases

  1. Sprint Burndown: Track remaining work in current sprint
  2. Team Velocity: Monitor team performance over sprints
  3. Bug Tracking: Visualize bug trends and resolution rates
  4. Project Health: Overall project status dashboard
  5. Resource Allocation: Team member workload distribution

Troubleshooting

Chart Not Loading?

  • Check your permissions for selected projects
  • Verify JQL syntax if using custom queries
  • Ensure selected fields contain data
  • Try refreshing the dashboard

Data Looks Incorrect?

  • Review your filter criteria
  • Check grouping configuration
  • Verify date ranges if applicable
  • Confirm field mappings are correct

Next Steps

Now that you've created your first chart:

  1. Explore Features & How To
  2. Learn about Chart Types
  3. Check Known Issues for troubleshooting
  4. Review Release Notes for latest updates

Need help? Visit our Support Portal for assistance.

Guides for Charts - Reports and Graphs for Jira Dashboard

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